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Contact TheComfy Customer Service

How to Reach a Person at TheComfy

Verified Contact Information

Customer Service Number:

  • 1-602-692-4134
    Voicemail-Only Line
Call Now
Send Message

Legal:

  • 1-602-281-6481
    DMCA Inquiries

Customer Service:

support@thecomfy.com

Legal:

copyright@galvanilegal.com
DMCA Inquiries
ugc@thecomfy.com
orders@thecomfy.com
Order

TheComfy Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

Call Volume by Day
sun
mon
tue
wed
thu
fri
sat
Most Popular TheComfy Phone Number
1 (602) 692-4134
Average Calls duration
1 minute
Most Popular TheComfy Email Address
support@thecomfy.com
Issue Resolution Rate
Low (0% reported full resolution)
Contact Method Distribution
91% phone, 9% email
Common Reasons for Contact
Request for information, return/ replace, shipping and delivery
View full overview
PissedConsumer Club

Contact Information

TheComfy Website:

TheComfy Help Center:

Corporate Office Address:

Cozy Comfort Company, LLC
5000 Pleasanton Avenue
Pleasanton, California 94566
United States

Other Info (opening hours):

Hours:

Monday - Friday: 8:00am - 5:00pm PST


Other Locations:

Attn: Privacy Compliance

668 N Coast Hwy #315

Laguna Beach CA 92651


Attn: DMCA Agent

Thomas W. Galvani, P.C.

3519 E. Shea Blvd. Suite 129

Phoenix, AZ 85028

More contact details

Why Customers Call TheComfy?

Top Reasons of Customers Calls

  • Shipping and Delivery 28%
  • Customer Inquiries & Issues 19%
  • Request for Information 18%
  • Return/ Replace 10%
  • Activation/ Cancellation 8%
  • Payments and Charges 6%
  • Product/ Service 4%
  • Refund 3%
  • Account 2%
  • Website/ Application 1%
  • Questions About an Order 1%

Shipping and Delivery

28%
  • "Ordered my dress Sept 8 th brown strapless dress size Med and still never received it in the mail"
  • "I want the right size sent to me ASAP. 5x long this company has not been it's word. Send me the right size or a full refund"
  • "Never received my order"

Customer Inquiries & Issues

19%
  • "Placing an order"
  • "Need answers need to receive my order"
  • "My order is not give me"

Request for Information

18%
  • "Question re: the zippered no Sherpa comfy"
  • "Check on order not delivered"
  • "Help redeeming points to place order"

Return/ Replace

10%
  • "Return change"
  • "Return"
  • "Returns"

Activation/ Cancellation

8%
  • "Cancel my order got them by mistake sorry"
  • "Canceling my order"
  • "I need to cancel my order before it is to late"

Payments and Charges

6%
  • "You sent my paid for order to wrong address"
  • "I want credit for an order I did not order"
  • "You guys keep charging me twenty three ninety nine on my bank statement, and I do not want it whatever it is.We're not getting it"

Product/ Service

4%
  • "Fix on order"
  • "Problem with my shipment"
  • "I order a pair of Comfy on May 20th haven't received my order yet"

Refund

3%
  • "Refund"

Account

2%
  • "Trying to redeem reward points for order"
  • "Just ordered comfy and didnt put in NOJOKE CODE"

Website/ Application

1%
  • "The website picked up the wrong mailing address for my order even though I gave them my correct address."

Questions About an Order

1%
  • "My order"

Compare TheComfy Customer Service To

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