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TheComfy

TheComfy Reviews

thecomfy.com
What is your customer experience with TheComfy?

TheComfy Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

AI insights based on reviews
Rating Distribution

TheComfy reviews show a 2.3 star rating from 5 customer reviews with mostly dissatisfied sentiment and a split 50/50 positive to unfavorable distribution.

Key Takeaways for Future Customers

  • Expect frequent customer complaints about shipping and delivery of goods.
  • Customer service and refunds are commonly cited as needed improvements.
  • Price level is medium; discounts and special offers matter to buyers.

Negative Feedback / Risk Areas

  • Missing or lost packages and wrong address shipments.
  • Poor response to refund requests and billing or recurring charge issues.
  • Limited or no contact support for orders and subscriptions.

Positive Feedback

Some customers call items a nice gift and note occasional good product quality and discounts.

View full overview ›

Media from reviews

TheComfy - I want credit for an order I did not order
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Show reviews that mention
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Anonymous
map-marker Draper, Utah

Placing an order

Trying to contact a live agent to make an order. Missed your salebecause nothing I tried worked live agent number said was disconnected.

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Hillery Rzo

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Horace, North Dakota

I want credit for an order I did not order

TheComfy - I want credit for an order I did not order

I ordered a Yankee shirt and got it but I dont want the Knicks one. How do I send it back for credit and will you pay postage

User's recommendation: Good product

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Alan E Qvl

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Westland, Michigan

Refund

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Updated by user Sep 11, 2026

Do not trust this company.

Updated by user Aug 29, 2026

Absent

Original review Aug 27, 2026

Nothing *** happens. This is a fraudulent company like. They take your order and never ship the product.

Loss:
$65

Preferred solution: Full refund

User's recommendation: Avoid this scam

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Caidon Ciu
map-marker Brockway, Pennsylvania

My dress never came in please someone call me been trying to get a hold of u people

No dress I need it by sat someone please call 814541**** {{Redacted}}

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Suhana Uac

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Oklahoma City, Oklahoma

You sent my paid for order to wrong address

They did nothing to help me l did not want a refund l wanted my order. I ordered from Walmart to start with and they have correct address, l order often and never had a problem before and

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Anonymous
map-marker Marysville, Pennsylvania

Never received my order

AI Highlights
  • - USPS delivered to wrong address; someone signed for it and I never got package.
  • - I'm out $38.70; Comfy did nothing after ordering from Kelly & Mark.

The usps left my package at another house hand delivered it to someone else they signed for it and I never received it so I was out of $38.70 so Im still pissed off comfy did nothing n I ordered it off Kelly & Mark

User's recommendation: Send ur package somewhere else

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Nancy C Rpp

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Verified Reviewer

Missing packages

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25593**** Order number

My package hasnt arrived it should have arrived already and its saying it hasnt even been shipped.

Please call 781600****

Preferred solution: Deliver product or service ordered

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Denise J Ltm
map-marker Elkton, Maryland

Looking for my order placed on line

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AI Highlights
  • - Placed online order for 2 pairs of boots last week.
  • - Has not received shipping notification or estimated ship date and asks for status.

I placed an order online for 2 pairs of your boots last week but have not received any notification as to when it will be shipped out or when it will be shipped. Please let me know.

It would be greatly appreciated. Thank you.

Preferred solution: Deliver product or service ordered

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Sharyn Qxo

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Have never received my product

Updated by user Oct 31, 2025

Emailed them 3 times for a return authorization but still have not received the authorization form.

Original review Oct 14, 2025

I placed my order Sept 21st and have heard nothing from them. I want an refund credited to my credit card as soon as possible.

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Elaine H Jmd

We are getting charged for something every month that we do not want and did not receive

You guys keep charging me twenty-three ninety-nine on my bank statement, and I do not want it, whatever it is. We're not getting it.

Loss:
$2399
Pros:
  • 2399

Preferred solution: Full refund

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Jeryn Qsz

Lost package

Package was sent to Manhattan address My address is 683 park be Brooklyn ny 11206 zip code 11206 is Brooklyn I would appreciate it some one would look into this matter. Thank you

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Anonymous

That is the only Gmail I have and your saying it's wrong

AI Highlights
  • - Charged $25.00 instead of $10.00 for a bean bag item advertised for heat/cold.
  • - Please cancel my order.
  • - Another one was only $4.95.

Ordered a cow or whatever it is with a bean bag for heat or cold and your charging me $25.00 instead of $10.00 which it's advertised for so I want to cancel it. Can't afford $25.00

Heck another one was only $4.95. Please cancel my order

Thank-you

User's recommendation: Make sure that's the actual price before you order your merchandise

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Elizabeth L Gdi

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Did not receive order

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Where is my order? I have still not received it. I ordered a bra and I am still waiting to receive it.

Loss:
$26

Preferred solution: Deliver product or service ordered

View full review
Anonymous

You are ignoring me

AI Highlights
  • - I asked to cancel on the day of order, but they did not.
  • - Paypal refunded me.
  • - Comify charged my bank after the refund.

I have constantly told theese people on the day I ordered to cancel and they did not paypal stepped they refunded me which was great now I have found out comify took it out of my bank never ever do business again

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Lori H Zly

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

No Response

Wrong items/size/quality.

Never responded to make purchase correct.

Measurements given for the sizing are not correct.

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Resolved
Charmaine B Jxb

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
|

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Resolved: Missing comfy from order

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AI Highlights
  • - Child size moon stars pattern was missing from the box.
  • - Six comfy items were ordered for Christmas, with one shipped to my family in New York.
Contains 1 confidential file for company representatives

I received my order, but the child size moon stars pattern was not in the box. I bought six comfy items for Christmas, one of which was directly shipped to my family in New York.

The rest were sent to me. However, the child size moon stars pattern was missing.

Pros:
  • Nice gift
Cons:
  • Shipping sometimes things get lost

Preferred solution: Deliver product or service ordered

User's recommendation: Nice product I bought 6 for Christmas gifts missing the child size

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